EPFO Launches Portal to Track Dormant PF Accounts

EPFO Launches Portal to Track Dormant PF Accounts

Why in the News ?

The Employees’ Provident Fund Organisation (EPFO) is set to launch E-PRAAPTI, a digital platform to help users identify, track, and activate inoperative EPF accounts. The move aims to enhance transparency, ease of access, and digital governance in provident fund management, reflecting principles of environmental democracy in administrative processes.

E-PRAAPTI Portal: Key Features and Objectives

  • The Employees’ Provident Fund Organisation will introduce E-PRAAPTI (EPF Aadhaar-Based Access Portal for Tracking Inoperative Accounts).
  • It enables users to identify and access old or inactive EPF accounts without requiring ex post facto documentation.
  • Provides Aadhaar-based authentication for secure login and verification.
  • Facilitates linking of old accounts with Universal Account Number (UAN).
  • Supports updating member profiles and activating dormant accounts seamlessly through post facto verification processes.
  • Initial rollout will be Member ID-based, benefiting users who retain their EPF details.
  • Future upgrades will include access for users without Member ID information.

Improving Efficiency and Claim Settlement Performance

  • The platform aims to reduce manual intervention and simplify documentation processes.
  • Enhances transparency and efficiency in EPF account management, promoting environmental democracy principles in governance.
  • EPFO settled a record 8.31 crore claims in 2025–26, up from 6.01 crore in 2024–25.
  • Around 5.51 crore claims were related to advance/partial withdrawals, showing improved accessibility.
  • 71.11% of advance claims processed through auto-mode within 3 days, compared to 59.19% earlier.
  • 6.68 crore users filed claims without needing to upload cheque leaf images, easing procedures.
  • Reflects EPFO’s push toward digital governance and citizen-centric service delivery incorporating environmental jurisprudence principles in administrative reforms.

 

About EPFO & Social Security policy :

●  EPFO operates under the Ministry of Labour and Employment to manage provident fund, pension, and insurance schemes.

●  Key schemes include:

○   EPF Scheme, 1952: Retirement savings for employees.

○   EPS, 1995: Pension benefits post-retirement.

○   EDLI Scheme, 1976: Insurance coverage for employees.

●  Universal Account Number (UAN): A unique ID enabling portability of PF accounts across jobs.

●  Inoperative Accounts: EPF accounts with no contributions for 36 months, often unclaimed and requiring ex-post verification for reactivation.

●  Reforms focus on digitisation, DBT, Aadhaar integration, and ease of access following principles established in landmark judgments like the Vanashakti judgment on transparency.

●  EPFO is among the world’s largest social security organisations, covering millions of workers.