• UGI USER
  • Sep 04, 2024
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WOKHA SAATHI WINS GOLD AT E-GOVERNANCE AWARDS 2023

Why in the news?

Wokha SAATHI WhatsApp Chatbot from Nagaland received the Gold Award at the 2023-2024 National Awards for e-Governance, marking a historic achievement for the state in e-Governance.

source:northeasttoday

Historic Achievement for Nagaland

  • This recognition marks a significant milestone, as it is the first time an initiative from Nagaland has received a Gold Award for its contribution to e-Governance.
  • The award was received by Mahatma Gandhi National Fellows, Ajit Kumar Ranjan, Rohit Singh, and Anuranjan Singh, representing the Wokha District Administration.

Impact of Wokha SAATHI WhatsApp Chatbot

  • The Wokha SAATHI WhatsApp Chatbot integrates over 40 services into a single platform, enhancing citizen engagement and accessibility.
  • This AI-based chatbot offers timely assistance and serves as an easy-to-use interface for residents, ensuring 24/7 access to vital information and services.
  • It also facilitates proactive information campaigns, enabling two-way communication between the government and citizens.
About Prestigious Award for Wokha SAATHI Initiative:

  • The Wokha SAATHI (Smart AI-based Assistant for Timely Help & Interface) WhatsApp Chatbot, developed by the Wokha District Administration in Nagaland, won the Gold Award at the National Awards for e-Governance Scheme 2023-2024.
  • The award was presented during the 27th National Conference on e-Governance in Mumbai by Maharashtra’s Deputy Chief Minister, Devendra Fadnavis.