A civil servant needs to be objective as well as empathetic. What do you understand by objectivity? Discuss its relationship with empathy.
Objectivity is basing advice and decisions on rigorous analysis of evidence. It involves being open- minded, impartial, guided by merit and not letting preconceived notions or prejudices affect one’s duty or professional conduct. Civil servants require objectivity for: providing information and advice, including advice to Ministers, on the basis of the evidence, and accurately present …
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